Return Policy

Thank you for shopping at Growth University! We strive to provide our customers with the best possible shopping experience. In the event that you are not completely satisfied with your purchase, we offer a return policy to ensure your satisfaction.

Returns Process:

1. Contact Us:

Before initiating a return, please contact our customer support team at contact@growthuniversity.ca. Please provide your order details and a brief description of the reason for your return. Our dedicated team will guide you through the next steps and assist you with the return process.

2. Eligibility:

To be eligible for a return, the following conditions must be met:

- The return request is made within 14 days of the original purchase date.

- The item(s) being returned are in their original condition, including packaging, tags, and accessories.

- The item(s) being returned are unused, undamaged, and free from any signs of wear or alteration.

- Any promotional or free items included with the original purchase must also be returned.

3. Return Authorization:

After contacting our customer support team, you will receive further instructions regarding the return process. This may include obtaining a return authorization number or a return shipping label.

4. Packaging and Shipping:

Please ensure that the item(s) being returned are securely packaged to prevent any damage during transit. If a return shipping label is provided, affix it to the package. We recommend using a reliable shipping service with tracking and insurance to ensure the safe arrival of your return.

5. Refunds or Exchange:

As our courses are digital products and accessible immediately upon purchase, we do not offer refunds or cancellations once the course has been accessed. However, we strive to provide high-quality courses that meet your expectations. If you encounter any issues or have concerns about your course, please contact our customer support team, and we will do our best to address your concerns and find a suitable resolution.

6. Non-Returnable Items:

Certain items are non-returnable for hygiene or safety reasons, such as personal care products, intimate apparel, or perishable goods. Additionally, items that are customized, personalized, online courses or marked as final sale may not be eligible for return. Please contact our customer support team for further clarification.

7. Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately at contact@growthuniversity.ca. We will guide you through the return process and make arrangements for a replacement or refund, including any necessary return shipping costs.

8. Change of Mind:

If you simply change your mind about a purchase and wish to return it, please contact us within [X] days of the original purchase date. In such cases, the return shipping costs will be the responsibility of the customer, and the item(s) must be returned in their original condition.

Please note that this return policy applies to purchases made directly through Growth University. If you have purchased our products from a third-party retailer, please refer to their return policy for further assistance.

If you have any questions or require further assistance regarding our return policy, please don't hesitate to contact us at contact@growthuniversity.ca. We are here to ensure your satisfaction and provide you with excellent customer service.

Thank you for choosing Growth University!

Growth Academia LLC

2040 White Plains Road #1178, Bronx (white Plains), NY 10462, United States

contact@growthuniversity.ca

1-418-271-6685